Greetings all!
I am using the Planktoscope V.2.6 for my Master's research on Harmful Algal Blooms at Tohoku University in Sendai, Japan. I am very new to using this technology and coding as a whole, and I am running into an error message:
"If you see this, there probably is an error either with your camera or with the python service. Please try restarting your machine."
I have tried restarting the machine multiple times, as well as restarting the hardware controller and segmenter to no avail. I'm not sure how to go about fixing this issue.
I have not yet tried to open the machine to take a look at the camera as I do not want to ruin any of the hardware inside.
Has anyone else run into this message before, or know what to do about it? Any help would be greatly appreciated! Thank you.